We're here to help

Questions about Vegvísir, 1001 Excuses or Kvitro? Reach out any time — or find answers in the FAQ below.

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Email Support

One inbox for all three apps — send us an email and we'll get back to you as soon as possible. Response time is typically within 1–2 business days.

[email protected]
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Privacy Questions

Questions about data, privacy, or your rights? Each app has its own privacy policy — none of them uses accounts, ads or tracking.

Vegvísir Privacy Policy →
1001 Excuses Privacy Policy →
Kvitro Privacy Policy →

Frequently Asked Questions

Can't find your answer? Email us at [email protected]

🏍️ Vegvísir

How do I change the language?
Open the app and tap Settings, then select Language. You'll see a list of all supported languages — tap one to switch instantly. Vegvísir supports English, Norwegian, Swedish, Danish, and Icelandic. Your choice is saved automatically and remembered every time you open the app.
Why am I not seeing certain points of interest?
Points of interest are updated automatically when your device has an internet connection. If you're riding through an area with limited or no coverage, some POIs may not be visible until the app syncs. Previously loaded POIs are cached locally and will still appear even offline. Try refreshing the list when you regain connectivity.
Does the app work offline?
Partly. Emergency numbers, first-aid guidance and trip logging work with no signal at all, and recently loaded local information stays available. Maps, nearby searches and weather need a connection.
Do I need to create an account?
No. Vegvísir requires no account, no sign-up, and no login. You install it, open it, and it works. Your language preference and cached data are stored locally on your device — not on any server.
Is my location data shared or stored?
No. Vegvísir does not collect, store, or transmit your location data to any server. The app may use your device's location to show nearby points of interest — but this is processed entirely on your device and never sent anywhere. See our Privacy Policy for full details.
How does the Trip Logger work?
Open the Trip Logger tab and tap the start button to begin recording. The app tracks your GPS position in the background (even with the screen locked), displaying a live speed gauge and distance counter. When you stop, the ride is saved to your device. All ride data stays on your device only — it is never uploaded anywhere. You can view, share, or delete individual rides from the ride history screen.
Does Vegvísir have any ads or in-app purchases?
No. Vegvísir is completely free, contains no advertisements, and has no in-app purchases. There are no premium tiers, subscriptions, or hidden costs of any kind.
How do I use the emergency tools?
Tap the SOS / Emergency tab at the bottom of the app. You'll find a one-tap button to call 112 (the European emergency number), a list of the nearest hospitals, police stations, fire stations, and pharmacies, a location sharing tool (SMS or WhatsApp), a torch / flash screen for signalling, and step-by-step first-aid instructions for motorcycle accidents. The SOS tab is always accessible, even when the rest of the app is offline.
Can I use Vegvísir without enabling location / GPS?
Yes. Location permission is entirely optional. Without it, the app displays curated points of interest for the region you have selected in Settings rather than automatically showing nearby places. All other features — emergency numbers, language switching, and offline content — work fully without location access.
What is Vegvísir's battery and data usage?
Vegvísir is designed to be lightweight. It does not run continuous background services or use push notifications, so battery impact is minimal. Data usage is limited to occasional background syncs when new content is available — typically a few kilobytes per update. No data is consumed when you're using cached content offline.
A place is missing, or the data is wrong — what can I do?
Email us at [email protected] with details of what is missing or incorrect. We appreciate every report — it helps improve the app for every rider.

😅 1001 Excuses

Which languages does 1001 Excuses support?
The full interface and all excuses are available in English, Norwegian, Icelandic, Danish, and Swedish. Open Settings in the app and switch instantly — your choice is remembered.
Does 1001 Excuses collect any data?
No. There's no account, no ads, and no analytics or tracking of any kind. The app works completely offline, and your excuse history is stored only on your device. See the 1001 Excuses Privacy Policy for full details.
How do I clear my excuse history?
Open the History screen and tap the clear button. The app asks you to confirm first, then deletes the history from your device. Nothing is stored anywhere else, so once it's cleared, it's gone.
Is 1001 Excuses free? Are there ads?
Completely free, with no advertisements and no in-app purchases — same policy as all SassaGold Studios apps.
I keep getting the same excuses — what can I do?
Update to version 1.1.0 or later via the Google Play Store. Since that release every tap lands a fresh excuse with no repeats, and every category received hundreds of new excuses in every language.

🧾 Kvitro

Wasn't this app called ReceiptVault?
Yes — Kvitro is ReceiptVault, renamed in August 2026. The name is Nordic: kvittering (receipt) + ro (calm). Same app, same data, same one-time purchase — nothing to set up again after the update.
Which languages does Kvitro support?
English, Norwegian, Icelandic, Swedish, and Danish. Kvitro follows your phone's language, and you can override it any time in the app's Settings.
Does Kvitro collect any data?
Your receipts are stored only on your device — no account, no ads, no tracking. Photos and PDFs you scan are analyzed through a secure server and never stored after analysis. See the Kvitro Privacy Policy for full details.
Is Kvitro free? Are there ads?
Free to try — your first 10 AI scans are free, and entering receipts manually is always free. One small one-time purchase unlocks unlimited AI scanning. No subscription, and no ads, ever.